Refund policy
All orders are applied shipping costs calculated on the website based on weight and urgency.
How quick?
Your order will be dispatched within 24 hours.
Delivery can take between 2 and 7 business days, dependent on your shipping destination and choice of Standard or Express Services.
How does my order get to me?
We offer secure shipping via Australia Post. We provide you with a tracking number to keep track of your order and plenty of emails so you can keep track!
What are your shipping destinations?
We ship our products anywhere in Australia. For international inquiries, please email us using the form on our contact page.
Delivery times are indicative only and See Me Be will not be liable for any failure to observe these delivery times.
Returns, Exchanges and Store Credits
At See Me Be, we want to ensure your shopping experience is smooth sailing! If for any reason you are not completely satisfied with your purchase, we are pleased to offer 14-day return, exchange or credit options.
Returns and exchanges
We offer product returns, exchanges or store credits within 30 days of purchase. Items returned after 30 days will not be eligible.
When returning goods for refund, exchange or credit, it is essential to call or email us first to discuss your concerns.
To be entitled to a refund or exchange, the item must be returned to us at See Me Be in its original condition and with the original packaging and tags. Proof of purchase must be provided.
We recommend that you return the product via Registered post and that you prepay all postage. You assume any risk of lost, theft or damaged goods during transit and therefore we advise you to insure your parcel. See Me Be will not be responsible for parcels lost or damaged in transit if you choose not to insure them.
Once your parcel is received, we will inspect it and determine if it is eligible for return and/or exchange. Based on the approval of your claim, See Me Be will send you a replacement product, refund your original payment source, or provide you with a credit code. Refunds and credits exclude delivery costs, which cannot be refunded.
Refunds will be considered for damaged or defective goods, but not for a change of mind or because your child chooses not to use the product.
How quick?
Your order will be dispatched within 24 hours.
Delivery can take between 2 and 7 business days, dependent on your shipping destination and choice of Standard or Express Services.
How does my order get to me?
We offer secure shipping via Australia Post. We provide you with a tracking number to keep track of your order and plenty of emails so you can keep track!
What are your shipping destinations?
We ship our products anywhere in Australia. For international inquiries, please email us using the form on our contact page.
Delivery times are indicative only and See Me Be will not be liable for any failure to observe these delivery times.
Returns, Exchanges and Store Credits
At See Me Be, we want to ensure your shopping experience is smooth sailing! If for any reason you are not completely satisfied with your purchase, we are pleased to offer 14-day return, exchange or credit options.
Returns and exchanges
We offer product returns, exchanges or store credits within 30 days of purchase. Items returned after 30 days will not be eligible.
When returning goods for refund, exchange or credit, it is essential to call or email us first to discuss your concerns.
To be entitled to a refund or exchange, the item must be returned to us at See Me Be in its original condition and with the original packaging and tags. Proof of purchase must be provided.
We recommend that you return the product via Registered post and that you prepay all postage. You assume any risk of lost, theft or damaged goods during transit and therefore we advise you to insure your parcel. See Me Be will not be responsible for parcels lost or damaged in transit if you choose not to insure them.
Once your parcel is received, we will inspect it and determine if it is eligible for return and/or exchange. Based on the approval of your claim, See Me Be will send you a replacement product, refund your original payment source, or provide you with a credit code. Refunds and credits exclude delivery costs, which cannot be refunded.
Refunds will be considered for damaged or defective goods, but not for a change of mind or because your child chooses not to use the product.